She is The Moon
PRIVACY POLICY
Last Updated: June 1, 2024
She is the Moon values our visitors’ privacy. This Privacy Policy applies solely to information collected by She is the Moon. It will notify you of the following:
What Personally Identifiable Information is collected from you, how is it used, and with whom it may be shared, and
What choices are available to you regarding the use of your information.
Scope of Policy
This Privacy Policy applies to She is the Moon and our affiliates. This policy also applies to service providers collecting, using, or disclosing personal information on behalf of She is the Moon.
Before you use or submit any information through or in connection with our Site, https://www.sheisthemoon.org/, and all affiliated websites, including mobile websites and applications (collectively, our “Site”), please carefully review this Privacy Policy. By using any part of our Site, you consent to the collection, use, and disclosure of your information as further outlined in this Privacy Policy.
Please note that this Privacy Policy does not govern the collection and use of information by companies that She is the Moon does not control, nor by individuals not employed or managed by She is the Moon. If you visit a website that we mention or link to, review its privacy policy before providing the website with information.
Types of Information We Collect and Use
It is always up to you whether to disclose Personally Identifiable Information and other information to us. However, if you elect not to do so, we reserve the right not to provide you with any information or services.
“Personally Identifiable Information” means information that can be used to identify you as an individual, such as:
Your name, email address, phone number, and mailing address
Your credit card or other payment information
Your computer’s domain name and IP address, indicating where your computer is located on the internet
Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we collect the following categories of sensitive information:
Health data
Family background
Physical or mental health conditions
Payment Data. We may collect data necessary to process your payments if you make purchases, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. All payment data is stored by third-party payment processors, such as Acuity Scheduling, Square, PayPal, and Stripe.
Passively Collected Information
Device and Usage Information. When you interact with She is The Moon through our Site, we automatically receive and store certain information from devices you use to access the Site. This information is collected passively using various technologies. It includes the type of internet browser or mobile device you use, any website from which you have accessed the Site, and your operating system. It may also include location data through an IP address that identifies your precise geolocation if you have permitted your mobile device to provide that information to us. She is The Moon may store such information ourselves, or such information may be included in databases owned and maintained by She is The Moon affiliates, agents or service providers.
Aggregated Data. In an ongoing effort to better understand and serve the users of our Site, She is The Moon may conduct research on our client demographics, including their interests and behavior, based on the information we collect. We may de-identify or aggregate the information collected through our Site for research purposes or any other purposes, and we may share this data with our affiliates, agents, business partners, or other third parties.
Cookies and Other Electronic Technologies. When you visit our Site, our web server may send cookies to your computer or mobile device. Cookies are small pieces of information issued to your computer or mobile device when you visit a website or access or use a mobile application that stores and sometimes tracks information about your use of the Site. Some cookies last only for the duration of your web or application session and expire when you close your browser or exit the application. Other cookies are used to remember you when you return to the Site and will last longer.
Some cookies used by our Site are set by us, and some are set by third parties who deliver services on our behalf.
We may use cookies and similar technologies to collect information about your access to and use of the Site. For example, we may use cookies or other technologies that (1) allow you to navigate and use all the features provided by our Site, (2) customize elements of the layout or content within the Site, and remember that you have visited us before; (3) identify the number of unique visitors we receive; (4) allow us to provide you with a customized experience; and (5) inform us how you use the Site (including how long you spend on the Site) and where you have come to the Site from so that we can improve the Site and learn which functions of the Site are most popular with users. We may also gather additional information through other methods as we adopt additional technologies.
Most web and mobile device browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that or be notified each time a cookie is set. You may also learn more about cookies by visiting www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies using different browsers or mobile devices.
You may also consult the “Help” section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). Please note that by blocking any or all cookies, you may not have access to certain features or offerings of the Site.
If you are accessing our Site through a mobile device, you can also update your privacy settings on your device by setting the “Limit Ad Tracking” and Diagnostics and Usage setting property located in the settings screen of your Apple iPhone or iPad, or by resetting your Android ID through apps that are available in the Play Store.
Disclosure of Your Information
There are certain circumstances in which we may share information collected through our Site with certain third parties without further notice to you, as set forth below:
Agents, Consultants, Vendors, and Related Third Parties. She is The Moon, like many businesses, sometimes hires other companies to perform certain business-related functions on our behalf, and we may provide access to or share your information with these companies so they can perform services for us. Such functions include marketing, mailing information, data storage, security, payment processing, legal services, and maintaining databases.
Legal Requirements. She is The Moon may access, disclose, transfer and preserve your information when we have a good faith belief that doing so is necessary to: (1) comply with the law including with subpoenas, search warrants, court orders, and other legal process; and respond to inquiries or requests from government, regulatory, law enforcement, public authorities, or content protection organizations; (2) protect and defend the legal rights, privacy, safety or property of Adia Wellness, its affiliates, subsidiaries, employees, agents, contractors, or its users; (3) permit us to pursue available remedies, commence, participate in, or defend litigation, or limit the damages we may sustain; or (4) enforce this Privacy Policy or any applicable Terms of Service.
Your Consent. We may share your information if you consent to it being shared.
Aggregate or De-Identified Information. We may aggregate or de-identify your information so that the information no longer relates to you individually. Our use and disclosures of such aggregated or de-identified information are not subject to this Privacy Policy and may be disclosed to others without limitation and for any purpose.
Analytics. We may use third-party web analytics services on our Site, such as Google Analytics. These service providers use the technology previously described in the “Cookies and Other Electronic Technologies” section to help us analyze how users use our Site, including by noting the third-party website from which you arrive and providing certain features to you. The information (including your IP address) collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of our Site. This information may be used to place interest-based advertisements on the Site. This may result in you seeing advertisements for our Site when you visit other websites. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.
How We Process Your Information
We process your personal information for a variety of reasons, depending on how you interact with our Site, including:
To Provide Services to You. We may process your information to provide you with the services you requested.
To Respond to Inquiries and Offer Support to You. We may process your information to respond to your inquiries and solve any potential issues you might have with your requested services.
To Send Administrative Information to You. We may process your information to send you details about our services, changes to our terms and policies, and other similar information.
To Fulfill and Manage Your Appointments. We may process your information to fulfill and manage your appointments, payments, and refund requests made through the Site.
To Request Feedback. We may process your information when necessary to request feedback and to contact you about your use of our Site and services.
To Protect Our Site. We may process your information as part of our efforts to keep our Site safe and secure, including fraud monitoring and prevention.
To Identify Usage Trends. We may process information about how you use our Site to better understand how it is being used so we can improve our Site. We may conduct research on our user and client demographics, including their interests and behavior, based on the information we collect. We may de-identify or aggregate the information collected through our Site for research purposes and share this data with our affiliates, agents, business partners, or other third parties.
To Protect an Individual’s Vital Interest. We may process your information when necessary to protect an individual’s vital interest and prevent harm.
Mobile Services. If you access our Site through a mobile device, we may communicate with you regarding She is The Moon by SMS, MMS, text message, or other electronic means to your mobile device. Please note that your wireless service carrier’s standard charges, data rates, and other fees may apply where you access our Site through a mobile device. In addition, downloading, installing, or using services on a mobile device may be prohibited or restricted by your carrier, and not all services may work with all carriers or devices.
What We Will Not Do with Your Information
If you do provide Personally Identifiable Information to us, either directly or indirectly, we will:
Not sell or rent it to a third party without your permission - although unless you opt out, we may use your contact information to provide you with information we believe you need to know or may find useful, such as news about our services, modifications to our Terms of Service, and any other communication deemed relevant to the continuance of our services.
Not use or disclose the information except:
As described in this Privacy Policy or to which you have otherwise consented,
As necessary to protect the rights, safety, or property of She is The Moon, our clients, or others. This may include exchanging information with other organizations for fraud protection or risk reduction.
U.S. Based Service
Our center of operation is in California, USA. Your Personally Identifiable Information, therefore, is held in the United States, and any transactions are processed in US Dollars on servers within the United States. As such, all information is held in accordance with US laws and procedures, which differ from those in other countries. By using our services, you acknowledge that you understand and agree to these data policies.
How Long We Keep Your Information
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
How We Keep Your Information Safe
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the Site within a secure environment.
We Do Not Collect Information from Minors
We do not knowingly solicit data from or market to children under 18 years of age. By using our Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of our Site. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to delete such data from our records promptly. If you become aware of any data we may have collected from children under 18, please contact us at info@sheisthemoon.org.
Controls For Do-Not-Track Features
Most web browsers, mobile operating systems, and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference and not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized at this stage. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
California Residents Have Specific Privacy Rights
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing using the contact information provided below.
CCPA Privacy Notice
The California Code of Regulations defines a “resident” as:
An individual who is in the State of California for other than a temporary or transitory purpose, and
An individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose.
All other individuals are defined as “non-residents.”
If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.
Right of Access & Disclosure. You have the right to receive a copy of the personal information we hold about you to verify that we are lawfully processing the data. Specifically, you have the right to know:
The categories of personal information we have collected about you during the past 12 months;
The categories of sources from which the personal information was collected;
The business or commercial purpose for collecting or selling your personal information;
The categories of third parties with whom we share personal information; and
The specific pieces of personal information we have collected about you.
Right to Correction. You may request any incomplete or incorrect information we may have about you to be corrected or supplemented.
Right to Delete. You have the right to ask us to delete your personal information. Once we receive and confirm your verifiable consumer request, we will delete your personal information from our records unless certain exceptions apply.
Right to Out-Out of Processing or Sharing. You can submit a request not to process your personal information, either temporarily or permanently. You may also request that we stop selling or sharing your personal information.
Right to Withdraw Consent. You also have the right to withdraw your previously granted permission to process your personal data or to object to the processing of your personal data by She is The Moon.
Right to Non-Discrimination. We will not discriminate against you for exercising your rights.
Opt-Out of Sale. You can request to opt out of the sale of your personal information to a third party.
Exercising Your Rights. If you want to exercise any of your rights as set out above, you can do so anytime by sending a request to info@sheisthemoon.org.
Updates To This Privacy Policy
We may update this privacy notice from time to time. If we make material changes to this privacy notice, we may notify you by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about our Privacy Policy, send an email to info@sheisthemoon.org.